Why our service consistently gets a high 5
Tim Mossholder
We're all customers at some point in our week, from the food we buy to the fuel we use; at some part of our day, we are experiencing a service. And to the team at Yellowsack, we're taking notes. We know that what impresses us as customers are people who go that extra mile to give us excellent service. We notice the people who take the time to talk to us, listen to us, and provide their service in a timely and friendly manner. All those things we expect in other people, we expect of ourselves.
“Lately, we’re not just happy; we are beaming - because you have so much great stuff to say about Yellowsack”
So it makes us very happy when you take the time to give us your feedback on our website and Facebook reviews. Lately, we're not just happy; we are beaming - because you have so much great stuff to say about Yellowsack. Here are just some of the things you've been telling us lately:
Jeannie told us "It's a unique idea that has great service. It's convenient because you can order and arrange pick up on your own schedule since it's handled all online."
Ben told us "Customer service was very helpful and responsive in helping us understand the process. Very convenient and fairly priced. Would definitely use their service again."
What makes us really happy is that you're consistently giving us full marks. A massive 800 of you have told us you like Yellowsack so much that you've rated us 5 out of 5. This tells us you like the service - a lot!
Excellent customer service
You've told us that Stephanie was efficient, clear, and concise when helping with a big junk removal project. Our team prides itself on excellent customer service. Stephanie is not only on hand to ensure your pick up goes smoothly, but she'll call you afterward to ensure you're satisfied with Yellowsack's service.
What commercial companies are saying
And it's not just our residential customers that are impressed; it's commercial companies too. Marc, a general contractor in the Bay area, describes us as “an A-class company that deserves 11 stars!!” Much appreciated, Marc. We're here to help contractors deliver their projects in a professional manner and on time.
Super convenient and user friendly
Another customer, Tricia, told us - our service is "super convenient and user friendly." Perhaps she's referring to the fact that there is no bag shopping necessary. Simply place your order online, and we'll have your bag delivered straight to your door in a super speedy manner. And then, when it's time to complete your project - simply book in a time that's convenient to you, none of these one-week deadlines you may experience with a dumpster, instead, keep your bag as long as you need to and call us when you are ready.
“Best of all, you don’t need to be there for the pick up. ”
Harold told us, "Yellowsack has been wonderful!!!!! Responsive, very polite person that picked up the waste. Everything was great, highly recommend them!!!!!!” And we're not making the exclamations up; one of our skilled and friendly drivers made Harold that happy!!
Al told us - "best of all, you don't need to be there for the pick up." That's right - Yellowsack will pick up an anytime that's convenient to you - even when you're asleep! Simply leave your bags out front, book in your time, and they'll be gone faster than you can say dumpster rental! Al also told us, "We've already ordered 2 more sacks for later." Thank you, Al; we look forward to seeing you again soon!
So thank you to our community of Yellowsack customers; we really value your business, and we know that time is precious, so we appreciate you using some of yours to come online and give us a review.
Every five you give us - feels like a real high five for our team, and if you want to give us a real one when you see us - we'll be happy to oblige!
